Customer loyalty schemes

Customer loyalty programmes are an excellent tool for member and social clubs to improve their Customer’s Lifetime Value (CLV). In other words, loyalty schemes help encourage existing customers to return and repurchase, attract new clients and ultimately increase sales.

The advancement of EPOS systems has allowed businesses to monitor purchasing behaviour so that they can better choose their offerings to their customers and help to create more intelligent promotional and advertising strategies. For this reason alone, member-clubs would benefit from acquiring a series of loyalty cards that can be designed and custom-coded by our very own design team.

Here are just some of the loyalty features that a member’s club could enjoy:

• Loyalty cards
• Loyalty discount system
• Loyalty points system
• Customer enquiry
• Customer database
• Expiry dates on customer accounts
• Blacklist customers
• Customer spend
• Customer statements
• Start and expiry dates
• Customer balance and spend
• Customer credit

Staff Management

For a busy members club, it is important that you keep track of your staff’s activities during their shifts. An appropriate EPOS system should allow you to monitor your staff’s activities one-by-one to deter and significantly reduce theft and fraud, implement user restrictions and enable  multiple users for swift service.

MSR & Dallas reader

A dallas reader fitted on your EPOS system would allow staff to individually log-in using dallas key fobs, a must have for a busy retail environment with various people accessing the till. And if that wasn't enough, with our RFID readers you can create and load loyalty cards with cash and create a completely cashless payment system, perfect for a fitness and social club.